Returns & Exchanges

At ERIK’S Bike Board & Ski, we want you to be completely satisfied with your gear. If your purchase doesn't meet your needs, you can return new, unused items within 30 days for a full refund or exchange.

Return Process

  • 1.
    Prepare Your Item

    Ensure the product is in its original condition with all tags, packaging, and manuals included to qualify for a full refund.

  • 2.
    Choose Your Method

    Bring your item to any ERIK’S retail location for a free instant return, or use our online portal to generate a prepaid shipping label for mail-in returns.

  • 3.
    Include Documentation

    Place your original packing slip or a copy of your order confirmation email inside the package to help our team process your request quickly.

  • 4.
    Receive Your Refund

    Once our technicians inspect the gear, your refund will be issued to the original payment method within 3-5 business days.